Terms & Conditions

This document is an electronic record published in the website www.CLOPERS.com or the CLOPERS mobile application (hereinafter “CLOPERS”) in terms of Information Technology Act, 2000 and rules there under as applicable and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. 
CLOPERS is owned and operated by Sattria Systems India Private Limited, (hereinafter “Sattria Systems”) a company incorporated under the Companies Act, 1956 having its registered office at the location: No. 172, Near CEC Hindustan College, VIP Road, Guwahati, Assam-781171. 
Your use of the services or facilities offered in CLOPERS (hereinafter “CLOPERS SERVICES”) by any means are governed by the following terms and conditions ("Terms of Use") as applicable to CLOPERS including the applicable policies which are incorporated herein by way of reference. By mere use of the CLOPERS SERVICES, You shall be contracting with Sattria Systems and these terms and conditions including the policies constitute your legal binding obligations, with Sattria Systems. 
This document is signed in accordance with Indian Contract Act, 1872 between Sattria Systems, and the user of "CLOPERS SERVICES" (hereinafter “Partner”) for access or usage right of CLOPERS SERVICES. 
For the purpose of these Terms of Use, wherever the context so requires "You", “Your” or "User" shall mean any person or organization who avails of Access including by providing registration data while registering for CLOPERS SERVICES as registered. The term "We", "Us", "Our" shall mean Sattria Systems. 
ACCESSING, BROWSING OR OTHERWISE USING THE CLOPERS SERVICES INDICATE YOUR AGREEMENT TO ALL THE TERMS AND CONDITIONS UNDER THESE TERMS OF USE. We reserve the right to modify or remove portions of these Terms of Use, at any time without any prior written notice to You and the same shall be made available in the CLOPERS website.




CLOPERS offers an internet enabled technology platform or framework that facilitates the sellers to sell their eligible products and services and the buyers to buy the offerings of the sellers. For the purpose of this Terms of Use, an eligible product is an item for personal and household use which is owned by the Partner and does not constitute or include any item Prohibited by the Indian law (hereinafter "Eligible Item").


You may list one or more Eligible Items that You own and propose to sell on CLOPERS along with information and images which fairly and accurately represent the quality and condition of the said Eligible Item. We may facilitate such creation of a detailed listing of the Eligible Item. You must be legally able to sell the Eligible Item You list for sale on CLOPERS. You must ensure that the listed items do not infringe upon the intellectual property, trade secret or other proprietary rights or rights of publicity or privacy rights of third parties. Listings may only include text descriptions, graphics and pictures that describe Your item for sale. All listed items must be listed in an appropriate category on CLOPERS. All listed items must be kept in stock for successful fulfilment of sales. If the Eligible Item description or image does not match the actual condition of the item, You agree to refund any amounts that You may have received from the buyer. You agree not to list a single product in multiple quantities across various categories on CLOPERS. Sattria Systems reserves the right to delete such multiple listings of the same product listed by You in various categories.

Sattria Systems or its service providers offer a range of services (hereinafter “Professional Services”) for the Partners to assist them sell their products on CLOPERS, for example imaging, fulfillment, digital payment, transportation etc. You hereby acknowledge that each of the said Professional Services may be independent, optional and may be additionally governed by its relevant terms and conditions which will be made available to You while opting for the said service and in addition to this Terms of Use.




When You use CLOPERS SERVICES or send emails or other data, information or communication to us, You agree and understand that You are communicating with Us through electronic records and You consent to receive communications via electronic records from Us periodically and as and when required. We may communicate with You by email or by such other mode of communication, electronic or otherwise.





We prohibit any listing or posting of classifieds or information in relation to the followings (hereinafter "Restricted Items"):
• Goods or services that are prohibited under any applicable law for the time being and in future including but not limited to the Drugs and Cosmetics Act, 1940, the Drugs And Magic Remedies (Objectionable Advertisements) Act, 1954 Narcotic Drug and Prohibited Substances Act and the Indian Penal Code, 1860.
• Goods or services that infringes any patent, trademark, copyright or other proprietary rights. 
• Anything which deceives or misleads the addressee about the origin of such messages or communicates any information which is grossly offensive or menacing in nature. 
• Anything which contain an indecent representation of women within the meaning of the Indecent Representation of Women (Prohibition) Act, 1986. 
• Impersonate another person. 
• Use of data or information available on CLOPERS without Our prior written consent for any purpose. 
• "Antiquities" and "Art Treasures" in violation of the provisions of the Antiquities and Art Treasures Act, 1972. 
• Items which contain software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer resource. 
• Anything which threatens the unity, integrity, defense, security or sovereignty of India, friendly relations with foreign states, or public order or causes incitement to the commission of any cognizable offence or prevents investigation of any offence or is insulting any other nation. 
• Items, goods or services either restricted or prohibited under any applicable laws. 
• You shall not: 
    1. Provide, buy, sell, recommend, post or display on CLOPERS or otherwise deal with any Restricted Items; 
    2. defame, abuse, harass, stalk, hurt religious or ethnic sentiments of, threaten or otherwise violate the legal rights of others; provide, host, display, upload, modify, or share any information that is grossly harmful, harassing, blasphemous defamatory, obscene, pornographic, pedophilic, libelous, invasive of another's privacy, hateful, or racially, ethnically objectionable, disparaging, relating or encouraging money laundering or gambling, harms minors or otherwise unlawful in any manner whatever; 
    3. violate any applicable laws or regulations for the time being in force in or outside India; 
    4. Provide, host, display, upload, modify, publish, transmit, update or share any information of the nature specified in sub-rule (2) of Rule 3 of The Information Technology (Intermediaries Guidelines) Rules, 2011. 
• You are hereby informed that in case of non-compliance with 
    (i) the Information Technology Act, 2000 or any rules and regulations made thereunder, 
    (ii) these Terms of Use and conditions, 
    (iii) the Privacy Policy or 
    (iv) any other policy, Sattria Systems has the right to immediately terminate Your Access or usage rights to the CLOPERS SERVICES, to report You to law enforcement or any appropriate authority and to remove any non-compliant information. You are hereby required to notify us in writing of any such breach or non-compliance immediately upon becoming aware of it by writing to us at the e-mail address [legal@clopers.com]. 
• Harm minors or anybody in any way.





Sattria Systems reserves the right to use any data or information made available by You on CLOPERS for the purpose of, but not limited to advertisement campaigns on various channels like, but not limited to social media, digital media, electronic media, print media etc.


We reserve the right, but has no obligation, to monitor the materials posted on CLOPERS. Sattria Systems shall have the right to remove or edit any content that in its sole discretion violates, or is alleged to violate, any applicable law or either the spirit or letter of these Terms of Use. Notwithstanding this right, YOU REMAIN SOLELY RESPONSIBLE FOR THE CONTENT OF THE MATERIALS YOU POST ON CLOPERS AND IN YOUR PRIVATE MESSAGES. Please be advised that such content posted does not necessarily reflect Sattria Systems’s views. In no event shall Sattria Systems assume or have any responsibility or liability for any Content posted or for any claims, damages or losses resulting from use of Content and/or appearance of content on CLOPERS. You hereby represent and warrant that You have all necessary rights in and to all content which You provide and all information it contains and that such content shall not infringe any proprietary or other rights of third parties or contain any libelous, tortious, or otherwise unlawful information.




You represent and warrant that You have full, marketable title to the Eligible Items which are not subject to any encumbrances legal or otherwise. You further represent that Your listing of the Eligible Item and the Eligible item in itself does not infringe the rights of any third parties including any intellectual property rights of such third parties in the listing or the Eligible Item. You shall indemnify and hold harmless Sattria Systems, its, partners, licensees, affiliates, agents, and employees, from any costs (including reasonable attorneys' fees), expenses, losses or damages resulting from any claim or demand, or actions made or taken by any third party or penalty imposed due to or arising out of the Eligible Items, Your breach of these Terms of Use, Privacy Policy, Warranties and other Policies, or Your violation of any law, rules or regulations or the rights (including infringement of intellectual property rights) of a third party. This will survive the termination of Access to the Website/ App or Services in terms of this Terms of Use.





You shall be responsible for the collection and payment of any and all of taxes together with the filing of all relevant returns, such as GST, Value Added Tax ("VAT")/Central Sales Tax ("CST") and issuing Tax invoices/credit memos where required. We are not responsible for collecting, remitting or reporting any service tax, VAT/CST or other taxes arising from such sale.





The Replacement Guarantee seeks to assist Buyers who have been defrauded by qualified sellers on CLOPERS. If at the time of delivery and/or within specified days from the date of delivery of the product/s, if any defect is found, then the buyer of the product/s can ask for replacement of the product/s from the seller.


If Sattria Systems has suspicion or knowledge, that any of its buyers and sellers are involved in any activity that is intended to provide claims or information that is false, misleading or not genuine, then Sattria Systems may while reserving its rights to initiate civil and/or criminal proceedings against User may also at its sole discretion suspend, block, restrict, cancel the Display Name of such buyer and seller and /or disqualify that User and any related Users from availing protection through this program.

Sattria Systems reserves its right to initiate civil and/or criminal proceedings against a User who, files a invalid and/or false claims or provides false, incomplete, or misleading information. In addition to the legal proceedings as aforesaid, Sattria Systems may at its sole discretion suspend, block, restrict, cancel the Display Name [and its related Display Names] of such User and/or disqualify that User and any related Users from availing protection through this program. Any person who, knowingly and with intent to injure, defraud or deceive, files a Fraudulent Complaint containing false, incomplete, or misleading information may be guilty of a criminal offence and will be prosecuted to the fullest extent of the law.




CLOPERS SERVICES are controlled and operated by Sattria Systems and products and services are sold by respective Sellers. All material on this site, including images, illustrations, audio clips, and video clips, are protected by copyrights, trademarks, and other intellectual property rights. Material on Website is solely for Your personal, non-commercial use. You must not copy, reproduce, republish, upload, post, transmit or distribute such material in any way, including by email or other electronic means and whether directly or indirectly and You must not assist any other person to do so. Without the prior written consent of the owner, modification of the materials, use of the materials on any other website or networked computer environment or use of the materials for any purpose other than personal, non-commercial use is a violation of the copyrights, trademarks and other proprietary rights, and is prohibited. Any use for which You receive any remuneration, whether in money or otherwise, is a commercial use for the purposes of this clause.





Sattria Systems respects the intellectual property of others. In case You feel that Your Trademark has been infringed, You can write to our grievance officer. In accordance with Information Technology Act 2000 and rules made there under, the name and contact details of the Grievance Officer are provided below:

Mr. Pranab Kumar Kalita 
Sattria Systems India Private Limited 
No. 172, Near CEC Hindustan College, VIP Road, Guwahati, Assam-781171 

Contact us 
Email: legal@clopers.com 
Phone: +91-9101421202 
Time: Mon - Sat (9:00 - 18:00)





Any dispute relating in any way to your use of CLOPERS SERVICES shall be submitted to the exclusive jurisdiction of the courts at Guwahati, India.